Steve is Head of Research and Development at the Legal Services Board – the oversight regulator for the legal profession in England and Wales. His key responsibilities include foresight and horizon-scanning in the legal services sector and beyond; policy development in new or emerging areas of interest to the LSB; and oversight of the LSB’s research programme.

Steve has a wealth of experience in consumer and regulation policy having worked across a range of markets and published a series of influential reports. Most recently he established the Legal Services Consumer Panel, which he led for five years.

Steve was formerly Head of Fair Markets at Consumer Focus where he managed a policy and public affairs team working on a wide range of issues including financial services, the digital economy, consumer law, redress and enforcement. Prior to that, he led the National Consumer Council’s policy work on regulation and civil justice issues.