IMPORTANT: Always click Save rather than Open on all documents
Summary: Malcolm Gillies is the Chair of London Higher, representing 40 universities in London. He presents a study commissioned by Grant Thornton with some interesting results which look at outsourcing and sharing services. He also gives an example of how the London Purchasing Consortium works. Of course there are worries: VAT, the implementation of EU exemption of VAT and the fear of losing competitiveness.