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Speaker Biography

Dr Andrew West

Andrew West's remit has a wide scope covering the student 'journey' - including student recruitment; admissions; registry; student administration and a broad range of student support services.

Andrew is the current Chair of AMOSSHE – The Student Services Organisation, and Vice-Chair of AUA. He also serves as a member of the HE Advisory Panel for the Office of the Independent Adjudicator.

Andrew has published a number of professional journal articles on HE management and leadership issues, including a recent chapter on strategy and service quality, within a UNESCO guide to best practice in student services.