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Cancellation policy

Cancellation policy

 

Cancellation by us

Policy Review TV reserves the right to modify or cancel any event. If we cancel we will inform you as soon as possible and offer a full refund.

 

Cancellation by you for online bookings

If you wish to cancel an online booking the following cancellation conditions apply:
6 weeks or more prior to the event - 100% refund
4-6 weeks prior to the event - 50% refund
0-4 weeks prior to the event - no refund.

 

Cancellation by you for commissioned and sponsorship bookings

If you have to cancel a sponsorship or commissioned piece of work the following cancellation conditions apply:
6 weeks or more prior to the event - 75% refund + any direct expenses we've incurred
4-6 weeks prior to the event - 50% refund + any direct expenses we've incurred
0-4 weeks prior to the event - no refund.

 

Hub events - Neil Stewart Associates events 
 

Your online booking constitutes a legally binding agreement. Payment must be received in full before the event. We are not responsible for the non-arrival of confirmation documents: if, by 7 days prior to the conference, you have not heard from us, contact Neil Stewart Associates customer services on 0207 324 4330.
 
All available conference material including documents, podcasts and in some case films are made available to delegates after the event therefore we do not accept cancellations, whole or in part. Substitutions will be accepted if notified in writing prior to the event, non-arrivals will be liable for the full fee.